Refund policy

At Makarla, we want you to be thrilled with your purchase.

All unworn merchandise, excluding *special orders and clearance items, may be returned within fifteen (15) days after receiving the order; shipping charges are not eligible for a refund. The customer is responsible for the shipping and handling costs of the return.

Please keep in mind that all of our pieces are handcrafted from natural materials and are one of a kind. Therefore, the colors, materials, sizes, and finishes may slightly differ from the pictures and information on the site. Customers must notify us of any order discrepancy within seven (7) days of receiving the order. Please send us an e-mail to shop@makarlashop.com

Special Orders and Clearance Items are non-refundable or returnable (no exceptions). If you wish to cancel your special order, please notify us within 24 hours of placing the order.

If you have any questions or concerns email us at shop@makarlashop.com